I bumped across a tweet by Chris Voss on the subject and it intrigued me quite a bit. This is highly unusual considering the fact that in Saudi Arabia at Applebees there is a note on the bill that reminds you to please tip the server despite the service charge!
What can I say about Dan Ariely! This book is simply awesome! It’s a goldmine of insights. A must-read for planners looking to understand human behavior. This whole idea of behavioral economics is very intriguing (I did a post earlier on the same subject). Through a series of experiments Dan